Quarter 1: January - March 2025

Objective: Enhance User Experience and Core Functionality

Task Description Timeline Owner
User Interface Redesign Conduct comprehensive user research and usability testing to identify pain points and areas for improvement. Redesign app interface for improved aesthetics and usability, considering Indian user preferences. January - February UX Design
Performance Optimization Analyze app performance metrics specific to Indian network conditions and device capabilities. Implement performance optimizations to enhance app responsiveness and stability for Indian users. January - March DevOps
New Feature Development: Regional Language Support Integrate support for regional languages commonly used in India, such as Hindi, Tamil, Bengali, and Marathi, to cater to diverse linguistic preferences of Indian users. February - March Development

Outcome Metrics:

Quarter 2: April - June 2025

Objective: Expand Market Reach and Acquisition in Indian Cities

Task Description Timeline Owner
Market Expansion in Tier 2 and Tier 3 Cities Identify potential tier 2 and tier 3 cities for expansion based on demographic data and demand analysis. Onboard local restaurants in these regions to increase service coverage. April - May Business Dev
Partnerships with Regional Brands Form strategic partnerships with regional food chains, street food vendors, and popular eateries to offer exclusive deals and discounts to Indian users. April - June Partnerships
User Acquisition Campaigns Targeting Indian Audience Develop and launch targeted marketing campaigns tailored to Indian audience preferences, cultural events, and festivals to acquire new users in tier 2 and tier 3 cities. May - June Marketing

Outcome Metrics:

Quarter 3: July - September 2025

Objective: Improve Operational Efficiency and Delivery Performance

Task Description Timeline Owner
Driver Training for Indian Road Conditions Conduct specialized training programs for delivery drivers to navigate Indian road conditions, traffic patterns, and cultural nuances for efficient and safe deliveries. July - August Operations
Order Fulfillment Optimization for Indian Market Review and optimize order processing workflows to accommodate Indian food preparation times, delivery distances, and customer expectations. Optimize routes for Indian traffic conditions. August - September Operations
Quality Assurance and Feedback Mechanisms Establish quality control measures to ensure consistency and excellence in service delivery for Indian users. Collect feedback through Indian language support channels for continuous improvement. July - September Operations

Outcome Metrics:

Quarter 4: October - December 2025