Objective:

The objective of this detailed end-of-life (EOL) plan for Foosty Food Delivery App is to ensure a smooth and orderly shutdown process that minimizes disruption for users, stakeholders, and partners while complying with legal and regulatory requirements.

1. Announcement of End-of-Life:

• Communication Channels: Utilize various communication channels to announce the end-of-life of Foosty Food Delivery App, including:
  • In-app notifications
  • Email newsletters
  • Social media platforms (Facebook, Twitter, Instagram)
  • Website banner or announcement section
• Timeline: Provide users with a minimum of 60 days' notice before the app is discontinued to allow for a transition period.

2. Transition Plan:

• Data Export: Enable users to export their account information, order history, and any other relevant data from the app in a downloadable format.
• Alternative Recommendations: Recommend alternative food delivery apps or services that users can migrate to, based on their location and preferences.
• Customer Support: Offer dedicated customer support channels (email, chat, phone) to assist users with any questions or concerns during the transition period.

3. App Functionality:

• Gradual Feature Shutdown: Disable non-essential features of the app gradually over the transition period to minimize disruption for users.
• Ordering Cutoff Date: Specify a final date after which users will no longer be able to place new orders through the app.
• Delivery Completion: Ensure that all pending orders are fulfilled and delivered to customers before the app is fully decommissioned.

4. Refund Policy: